At LekiaNa, every piece is crafted with care and built to the highest standard. We want you to feel confident and comfortable in everything you wear. If something isn’t right, we’re here to help.
Returns
You may request a return within 20 days of receiving your order.
To be eligible for a return, items must be unworn and unused, in their original condition, include original tags and packaging, and show no signs of damage, washing, or use.
Please note: As LekiaNa pieces are premium activewear designed to sit close to the skin, we are unable to accept returns on items that have been worn or washed. This protects the health and safety of all our customers.
Free Size Exchanges
We offer free size exchanges to help you find your perfect fit. If you need a different size, contact us within 20 days of delivery. Exchanges are subject to availability.
Refunds
If you are not fully satisfied with your purchase, you may request a refund within 20 days of delivery.
Please note: Customers are responsible for return shipping costs. Original shipping costs are non-refundable. Items marked as final sale cannot be refunded.
Once your return is received and inspected, approved refunds are processed within 5–10 business days back to your original payment method.
Late or Missing Refunds
If you have not received your refund after 10 business days, please first check your bank account, then contact your credit card company as processing times vary. If you have done both and still have not received your refund, contact us at hello@lekiana.com.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and clear photos of the issue. We will arrange a free replacement or full refund including return shipping at no cost to you.
Shipping Returns
To return your item, please email us first at hello@lekiana.com and we will provide the return address. Please do not send items back without contacting us first. We strongly recommend using a tracked shipping service. LekiaNa Ltd cannot be held responsible for items lost in return transit.
Sale Items
Only full-price items are eligible for a refund. Sale items cannot be refunded unless faulty or damaged on arrival.
Gifts
If an item was purchased as a gift and shipped directly to you, you will receive a gift credit for the value of your return once the item is received and inspected. If the item was shipped to the gift giver first, the refund will be issued to the original purchaser.
Contact Us
For all returns, exchanges, and refund requests please contact us at hello@lekiana.com. Please include your order number in all correspondence. We aim to respond within 2 business days.
LekiaNa Ltd · Registered in England and Wales · lekiana.com · Strength in Grace